Privacy Policy

Roof Dash, LLC ("Roof Dash," "we," "us") provides a marketplace connecting property owners with roofing and remodeling contractors. This policy describes how we handle personal information when you use our app and website.

1. Information we collect

Information you provide

• Account details such as your name, email, phone number, and city.
• Project details you post — descriptions, photos, location, and budget.
• Contractor credentials such as insurance, licensing, and company information submitted for verification.
• Messages you send to other users through in-app chat.

Information collected automatically

• Device and usage data, including app interactions and approximate location.
• Log data such as IP address, device type, and timestamps.

2. How we use your information

We use the information we collect to operate and improve Roof Dash, including to:

• Match projects with contractors in the cities they serve.
• Verify contractor credentials and maintain trust on the platform.
• Process unlocks, subscriptions, and reference coverage.
• Enable real-time chat between connected owners and contractors.
• Send service notifications, and — where permitted — product updates.
• Detect, prevent, and address fraud, abuse, or security issues.

3. How we share information

We do not sell your personal information. We share it only as needed to run the service:

• Between users: when an owner unlocks a contractor, relevant contact and proposal details are shared to enable the connection.
• Service providers: vendors who help us with payments, hosting, analytics, and customer support, under confidentiality obligations.
• Legal reasons: when required by law or to protect the rights, safety, and property of Roof Dash and its users.

4. Payments & security

Payments are encrypted and processed by trusted third-party providers. Roof Dash never stores your full card number. We use administrative, technical, and physical safeguards designed to protect your information, though no method of transmission or storage is completely secure.

5. Your choices & rights

• Access, update, or delete your account information from within the app.
• Opt out of marketing communications at any time; service messages may still apply.
• Control device permissions such as location and notifications in your settings.
• Request a copy or deletion of your data by contacting us, subject to legal limits.

6. Contact us

Questions about this policy or your data? Reach us at privacy@roofdash.com or write to Roof Dash, LLC, White Settlement, TX. We may update this policy from time to time; we'll post the revised date above when we do.